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Your Authorized EcoWater Dealer

241 N Hydraulic

Wichita, Kansas 67214

(316) 799-0689

Local Kansas Reviews

Cari Aaron
Cari Aaron
21:41 17 May 22
Lucien, is fabulous! He knew exactly what the problem was & fixed it within minutes. I will request him for all of my service calls from now on. Perfect customer service! I wish I could give him 10 stars!
amandaa Estores
amandaa Estores
21:19 17 May 22
Andrew was very helpful and communicated everything that he was doing to ensure that I was aware of the services he was accomplishing to make sure I had no questions or confusions.
Joyce Middleton
Joyce Middleton
17:40 17 May 22
Andrew is very efficient, polite, courteous and extremely helpful. Thank you Andrew for a job very well done! You're awesome 👌
Kevin Love
Kevin Love
15:36 17 May 22
Andrew did a great job! Very professional.
Jean-Marc Saleh
Jean-Marc Saleh
19:35 14 May 22
We had Andrew stop by to replace our filters and I have to say his professionalism and service was top notch. Andrew was polite efficient and was able to get the job done quickly. Highly recommend using Moore water treatment.
Kira Jenkins
Kira Jenkins
17:28 13 May 22
Andrew serviced our system today and delivered salt - he did a great job
Jenny Hirt
Jenny Hirt
16:48 13 May 22
Andrew did a great job! He was professional, explained everything he was doing, and very friendly!
Kevin Kowalsky
Kevin Kowalsky
19:10 12 May 22
Andrew was my technician today and he was originally scheduled just to replace my filters and bring me some salt, when I expressed that my refiner was in recharge mode almost every night he checked the system and found that my turbine was faulty and corroded he tried to clean it up to save me some money and we found that a replacement was the better option after doing that the system returned to its full capacity and is working correctly now. He was very very friendly very knowledgeable, answered every question that I threw at him. I recommend more water service and I have always received great service from every technician that has ever come out
Tina E Youngblood
Tina E Youngblood
14:48 12 May 22
We learned a lot about our hard water. The salesman John was awesome on showing us different test on our water. He was very informative and we loved how when we washed our hands you could feel the cleanliness. We purchased one that day
Jennifer Coleman
Jennifer Coleman
15:28 11 May 22
Andrew was the tech who took the service call on my water system. He was professional, courteous and thorough. His customer service skills were much appreciated.
Kathleen Davis
Kathleen Davis
21:59 10 May 22
Andrew was very polite and got us fixed up quickly.
Julie McDonough
Julie McDonough
21:00 10 May 22
Very professional and nice. Andrew did a great job.
Jean S.
Jean S.
14:43 10 May 22
Andrew was very professional and did a quick and thorough job. He was also nice, polite, and respectful. He answered all my questions I had.
Meri Jenkins
Meri Jenkins
22:13 07 May 22
Lucien was fantastic! Very friendly and efficient.
Salam Kadhem
Salam Kadhem
16:13 06 May 22
We are very please with the system after almost one year now. The service tech Andrew was awesome! He thoroughly explained maintenance and made sure that all my questions get answered.
Heidi Iwig
Heidi Iwig
15:11 05 May 22
Lucien was amazing! Very knowledgeable about system and testing our water. Was very thorough and got the job done. Great attitude and work ethic!
Julia Long
Julia Long
15:58 04 May 22
System was running a little harder than it needed to. When I called the receptionist was very professional and kind, offering a pretty quick service considering it wasn't an emergency. Andrew and Cam came today to double check a service install we had in March. They called when they were about 30 minutes out so we didn't have to wait around all day for them. They did a quick but thorough assessment, and resolved the matter in about half an hour. They were quick to offer any extra assistance and looked through every part of the system to ensure we wouldn't have any avoidable concerns. They cleaned up any water that was left, and overall were just really pleasant and professional.
Erick Lain
Erick Lain
15:07 04 May 22
I've seen and read through a lot of the reviews. I've read a lot of the 1 star reviews as well. Fortunately, I can give this company 5 stars. Their techs are incredible and respectful. Andrew and Cam were just here for a quick service issue and handled it without any problems. These guys are super knowledgeable and friendly. I hope they are the techs I always get. Travis sold us our system and was also a great guy to work with and still answers any question I have even after the Sale. No complaints. The system itself is incredible!!! The reverse osmosis system gave us hands down the best water I've ever had. I'll never buy bottled water again. The main system leaves skin feeling good after showers. No more dryness. 5 star is definitely what this company deserves.
Dede Pearson
Dede Pearson
21:42 03 May 22
Kam and Andrew did a great job today changing our filters! Love my clean water!!!
Kretgar
Kretgar
17:12 02 May 22
Actually, this is 4 Reviews for this Fantastic CompanyFirst, our salesman, Travis and our introduction to the Ecowater System. Travis was professional, cordial and VERY knowledgeable about the system and how it works. As a former Secondary Chemist on a Nuclear Submarine, and Operator of a Nuclear Power plant, I KNOW about chemical exchange equipment (Ion Exchangers, Demineralizers, etc), and I had several deep questions about the system and its components. Travis answered them all. Following that, our discussions about installation and paperwork were thorough and detailed. No BS coming from these people. AFTER the sale, there were some incorrect things on our purchase paperwork - one call to Travis and he handled it all for us. When we noticed a cost listed on our final pricing that we had not talked about - another Travis call confirmed that it should not have been there because HE was taking care of that cost to make sure our new drinking faucet matched our current sink faucet in style.BOTTOM LINE: Travis knew his stuff, there was Z-E-R-O pressure during the sale presentation, and we actually enjoyed his visit. We came into this fully expecting to say, "No Thanks" - and ended up getting a great deal and a new whole home water system.Second: Our install. We were given a free install on this system, and what a deal that was. Our installer was Bryan (thank you soooo much my friend) and his work is first rate. We have a uniquely designed home from 1993, and Bryan had to overcome several interesting issues - from a small crawlspace between the basement ceiling and our floor (where the main water line had to be tapped into), to creating an opening in our garage wall to reach the under-home crawl space (20 feet to the location) for the installation of our sink/refrigerator line for the osmosis system. His challenges included access points, 20" crawl spaces to work in and double floor penetrations among others. An install that typically takes 4-5 hours to complete took him almost 8 1/2 hours. NO COMPLAINTS, always pleasant, and his planning and execution were perfect. Finally, after a LONG day - he still took the time to go through the operation of the system; show me the work he did and where the system was breached; and then went over tips on where to look for any troubles. Fantastic work, fantastic job, fantastic installer.Third: Following install and a couple of days of operation, our main sink faucet flow significantly dropped. After a call to Moore's office, Jacob (another BIG thank you is owed here to Jacob) came out and took over 6 hours investigating our system, through line inspections to leak inspections to even taking our sink faucet COMPLETELY apart and trying to blow out any contaminants that could have broken loose and clogged our line. It was eventually determined that the original installation had probably broken loose some mineral buildups in the lines that clogged the internals of the faucet valve. Moore agreed to replace the faucet. Following his identification of our problem with the faucet, Jacob completely repaired the garage drywall that was removed for the original install. Again, professional, not one complaint from him about his time and effort there, and always willing to engage any of my questions with complete answers. He cleaned up his mess (they all did) and we could not have been happier.Finally, Andrew came after a few weeks to install our new faucet. BETTER than our original faucet. AGAIN, some unique problems that he identified and addressed. He also fixed a small leak under the sink and better situated our leak detector. I'd say MORE about Andrew - but Google has a word limit. Professionalism runs rampant in this company. Don't hesitate - these people are the real deal and you WON'T be disappointed in any facet of their work.
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